1. Information We Collect

We may collect information about you in a variety of ways, including:

a. Personal Information

Information that identifies you personally, such as:

• Name

• Email address

• Phone number

• Billing and shipping address

• Account login credentials (if applicable)

b. Payment Information

When you make a purchase, payments are processed through a third-party payment processor who may collect information such as your credit or debit card number, billing address, and other payment-related details necessary to complete the transaction.

We do not store or have access to your full payment card details. The third-party payment processor handles payment information in accordance with the Payment Card Industry Data Security Standard (PCI-DSS) and its own privacy policy.

Note: We do not store full credit card numbers. Payments are processed securely by third-party payment processors who comply with industry security standards (such as PCI-DSS).

c. Non-Personal Information

Information that does not directly identify you, such as:

• IP address

• Browser type and version

• Operating system

• Pages visited and time spent on the Website

• Referring URLs

d. Cookies and Tracking Technologies

We may use cookies, pixels, and similar tracking technologies to enhance your experience, analyze usage, provide marketing, and improve our Website. You can control or disable cookies through your browser settings.

 

2. How We Use Your Information

We may use the information we collect for purposes including:

• To operate and maintain the Website

• To respond to inquiries and provide customer support

• To improve our Website, services, and user experience

• To send administrative or informational communications

• To comply with legal obligations

• To protect against fraud, unauthorized access, or misuse

 

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following situations:

• Service Providers: With trusted third-party vendors who help us operate our business (e.g., payment processors, hosting providers, analytics services, email service providers)

• Legal Requirements: If required by law, regulation, subpoena, or legal process

• Business Transfers: In connection with a merger, sale, financing, or acquisition of all or part of our business

• With Your Consent: When you explicitly agree to the sharing of your information

 

4. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

6. Your Privacy Rights

a. Rights of EU/EEA Users (GDPR)

If you are located in the European Union or European Economic Area, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data ("right to be forgotten")

• Restrict or object to processing

• Data portability

• Withdraw consent at any time

• Lodge a complaint with a data protection authority

Our lawful bases for processing include consent, contractual necessity, legal obligations, and legitimate business interests.

b. Rights of California Residents (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, and disclose

• Request deletion of your personal information

• Request correction of inaccurate personal information

• Opt out of the sale or sharing of personal information (we do not sell personal information)

• Not be discriminated against for exercising your privacy rights

You may exercise your rights by contacting us using the information below.

c. Marketing Communications

If you opt in to receive marketing emails, you may unsubscribe at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

 

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies.

 

8. Children’s Privacy

Our Website is not intended for children under the age of 13 (or 16 where required by law). We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.

 

9. International Data Transfers

Because we are based in the United States, your information may be transferred to and processed in the U.S. and other countries where our service providers operate. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent legal mechanisms.

 

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the Website constitutes acceptance of the revised policy.

 

11. Contact Us

If you have questions or concerns about this Privacy Policy or wish to exercise your privacy rights, please contact us:

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Cloud44 Travel
Email: privacy@cloud44travel.com
Address: 15597 Bent Creek Rd, Wellington, FL 33414 USA

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You may also designate an authorized agent to submit requests on your behalf where permitted by law.